Guaranteed Rate Beats out the Competition with Low Rates and Fabulous Service[heading]by WYNNE LOVE | photos by Michael Bielecki[/heading]
Historically, the home loan process has been lengthy and stressful, but one company is out to change the way home buyers get their mortgage. Through technology and good old fashioned customer service, Guaranteed Rate has grown to become the eighth largest home loan company in the country and one of the biggest lenders in San Diego.
Enzo Morales, Vice President of Mortgage Lending at Guaranteed Rate, observed, “There are a lot of companies that look at each customer as if they were just a file in a file cabinet, but at Guaranteed Rate, the customer is the ultimate priority. My team prides itself on being honest and upfront, so can you feel confident that you are getting a secure loan in a timely and transparent manner.”
His clients can attest to that.
“Guaranteed Rate has employed the best people to service my financing needs,” reported Steven, a former client. “I am a Marine and had high expectations from my bank, so I compared their rates and services. Guaranteed Rate provided me with not only attentive and professional people to work with; they also locked me into a lower rate than my bank could. They were able to handle all questions and concerns I had,” continued Steven. “They kept me informed and helped me achieve my dream of owning a home.”
That kind of generous praise comes as no surprise to PR Manager, Bree Witt. “Our goal is to provide home loans faster, more cost effective and better than our competitors,” explained Bree. “The formula sounds simple – low rate, low fee mortgages with exceptional service – but it’s the primary reason our customers give us a 96 percent satisfaction rating.”
What customers appreciate most is Guaranteed Rate’s accessibility and turn-key process. “We recently launched our online application that streamlines the home loan process,” reported Bree. “Customers can customize their loan, submit a secure online application, receive free credit reports with scores from the three major credit bureaus, receive instant approval on their loan and track their loan status 24/7.”
That means approval of home loans in as little as 15 minutes – a service competitors simply can’t begin to match. That kind of service has garnered Guaranteed Rate national recognition for their success: The company was named America’s number one mortgage company by Mortgage Executive Magazine, as well as a top job creator by Inc. and Lender of the Year two years in a row by Chicago Agent. “Simply put, we make it easy for qualified home buyers or refinancers to get a low rate, low fee loan,” stated Bree proudly. “We work with our customers to customize a loan that fits their needs, while providing exceptional service.” Receive your own quote today at www.mymoralesgroup.com.[box title=”At A Glance”]
Name of Business: Guaranteed Rate, NMLS ID 2611
Year of Establishment: 12 ½
Name of Company Rep: Enzo Morales, NMLS ID 633037
Years in Position: 12
Address: 169 Saxony Rd. Suite 114 Encinitas, CA 92024
Email Contact: email@example.com
Description of Business: Guaranteed Rate is the largest independent retail mortgage company in the U.S. We provide industry-leading self-service tools, low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service.