City of Carlsbad Launches App
The City of Carlsbad is offering a new app. Titled Carlsbad @ Your Service, the app allows people to use their phones, tablets, and computers to report things that need repair or attention around town, like potholes, sidewalk cracks, traffic light outages, and graffiti. Users can submit service requests anonymously or create a free account to track progress and see what other people have reported.
The city’s Public Works Department has been quietly testing the app over the past few months with city volunteers and other groups. According to Project Manager Tye Gillespie, the response has been very positive. “People like that it’s easy not just to report something, but to find out the status,” said Gillespie. “On the city side of things, the app lets us gather and analyze data very efficiently so we can track trends, response times, and other metrics.” Calls or emails to city staff will still be an option, and a list of department contact information can be found on the city’s website. To get the app visit www.carlsbadca.gov/fixit or search Carlsbad @ Your Service in the iTunes or Google Play app stores. See more information at www.carlsbadca.gov.